Customers possessing a maintenance contract, can use Service & Support from Construsoft. This maintenance contract provides getting support on the supplied software as well as receiving new versions. The most recent developments and additions in the configurations are supplied for free to customers possessing a maintenance contract.
Maintenance is of vital importance; customers gain maximum advantage by working with the newest versions and their performance in Tekla Structures increases constantly. Customers remain compatible to their clients and are informed about hardware recommendations fitting to Tekla Structures. A valid Tekla software maintenance agreement also includes availability of the following services:
More support, competitive edge and return on investment
To make the most of your software tool, start seeing it as a continuous investment instead of a one-time purchase. The companies that take advantage of annual software maintenance are the ones who gain the biggest productivity increase and tend to find themselves at the forefront of the industry. Tekla values customer commitment and wants to make sure you get the most out of your investment. Every year we invest nearly 30% of revenue in product development. Purchasing software maintenance from Tekla ensures effective implementation of any Tekla Structures software configuration, regardless of version.
Version updates
Customer feedback plays an important role in Tekla product development. As a result, version updates are published between the annual main releases of Tekla Structures. This means that each new software update makes a substantial difference in users' day-to-day productivity, allowing them to focus on their design work.
User days
All users holding a valid software maintenance agreement are invited to join local Tekla Structures user meetings. During this meetings, users receive the latest developments as well as an opportunity to discuss regional requirements and issues related to the software or industry. User days are a key opportunity to discuss Tekla Structures software with specialists and product developers as well as to learn from other users.
Construsoft Xtranet and Tekla Extranet
Only customers with a valid software maintenance agreement have access to the Construsoft Xtranet and Tekla Extranet. The Construsoft provides all localized Tekla Structures configurations and up-dates. The Xtranet has been designed to be an effective global forum to distribute information, give feedback, exchange ideas, and discuss how to increase efficient use of Tekla Structures. Registration is easy: