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Software maintenance

Maintenance of your software secures your productivity with high quality user support, the latest software developments and additional tools. Stay up-to-date and get back-up from professionals, whenever you need it. Maintenance, updates and support will help you to work as efficient as possible and get the most out of your software. 

 

Contact an office near you

Local, high quality user support

When working on a building project, you could run into questions regarding the software. One major advantage when on maintenance is that you can call our helpdesk team for support whenever you run into issues. They know the software inside out and help our customers find constructive solutions or help set up the software to company-specific needs. With local support, our customers work without major delays or software concerns.

Increase your productivity

Customers on maintenance have the most up-to-date version of the software at hand. All new versions, updates, features and improvements, regional environment installations and service releases are included in maintenance. So when on maintenance, you will increase your productivity over time and gain time and cost advantages. 

Stay informed with our events

With the maintenance program, you can attend several local events for free. During these events, we inform you about the latest trends, market possibilities, new features, updates and developments in software. It is the perfect opportunity to meet various specialists and software developers, or to discuss experiences and opportunities with peers and fellow entrepreneurs.

Extra online tools for Tekla Structures on maintenance

Maintenance brings you additional tools that respond to specific needs in an agile way. 

Tekla User Assistance

The Tekla User Assistance is only available when on maintenance. It provides an online support environment with extensive support articles, product guides, instructional videos and extensive help to keep Tekla Structures users going at all times.  

Tekla User Assistance
Tekla Warehouse

Tekla Warehouse offers a wealth of add-ons, libraries and templates for Tekla Structures users. Many of the applications are developed by companies in construction industry to speed up and ease daily work, for example transferring data into manufacturing.

Tekla Warehouse

Contact us

Interested in our maintenance program? Contact an office near you or fill out the form to hear about the possibilities.

 

 

Privacy statement

Construsoft B.V. (hereinafter referred to as both Construsoft or any form of “we”) understands that your privacy is important. We respect your privacy and the privacy of visitors of our website and ensure that the personal information you provide is treated confidentially. The processing of personal data is done in a manner that is in accordance with the requirements of the General Data Protection Regulation (GDPR). 

This privacy statement is written to protect your privacy and explains how we deal with (online) personal data. The privacy statement can be found on our homepage and on pages where personal information is requested. 

INTENTION OF DATA PROCESSING 
Your personal data is processed by us for entering into and executing agreements regarding our products and services and managing the resulting relationships, including carrying out activities aimed at increasing the customer base.

Construsoft collects only personal information that you provide to us and personal information about how you use Construsoft, Trimble or other software products and services (online or offline), on marketing and sales events of Construsoft or on our websites, such as construsoft.com and other websites that are managed by Construsoft. The websites of Construsoft can be recognized by the presence of the Construsoft logo and all websites are led by this privacy statement that is also available on every website.

If you fill in a contact or registration form on the website, or send us an e-mail, the data you send us will be kept for as long as the nature of the form or the content of your e-mail requires to completely answer and process it. Hereby, we follow the regulations of the GDPR. 

If you use Construsoft offline or online channels as described above as part of an employer, educational organization or any other organization, we may also collect personal information from that organization. Personal information in this case means information with which you are identifiable for Construsoft. Normally, you determine which personal information you share with us as part of an organization, although it may happen that our products or services require specific information from you (e.g. for online support). It may then include the following information:

· E-mail address
· First Name
· Last name
· Company details
· Country
· Function
· IP address
· MAC address
· Or other personal information, if requested

Construsoft uses your personal information to improve its products and services, to contact you, for research purposes, for targeted marketing and sales activities, for targeted content and to promote your needs for our products and services. To this end it may be possible that information is shared with suppliers of the software supplied by us and / or with our foreign offices.


SECURITY 

At Construsoft, we work with a solid ICT structure, in which the security of data is secured as well as possible. Various organizational and technical measures have been taken for this. At all levels of the company there is a high awareness of the importance of privacy and the protection of (personal) data.

THE USAGE OF COOKIES 
We use cookies when offering electronic services. A cookie is a simple small file that is sent along with pages from this website and stored by your browser on the hard disk of your computer. We use cookies to remember your settings and preferences. You can disable these cookies via your browser. More information about switching on and off and removing cookies can be found in the instructions and / or using the help function of your browser.

VISITING AND CLICKING BEHAVIOUR 
On our website, general visitor data is logged. In this context, in particular the IP address of your computer, the possible user name, the time of retrieval and data that the browser of a visitor sends, can be registered and used for statistical analysis of visiting and clicking behaviour on the website. The data is also used to optimize We also optimize the operation of the website.

GOOGLE ANALYTICS
We use Google Analytics to keep track of how users use the website and how effective our Adwords ads on Google search result pages are. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on their servers. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this. 

Facebook, LinkedIn, Twitter and similar media 
Construsoft websites contain buttons and / or links to promote or share pages on social networks such as Facebook, LinkedIN and Twitter. These buttons and / or links are realized by code supplied by Facebook, LinkedIN and Twitter itself. This code relies on a cookie placement (see above).

Please read the privacy statement of Facebook, Twitter or LinkedIn which can change regularly) to see what they do with your personal data that they process with this code.

NEWSLETTER 
We offer a newsletter with which we want to inform interested parties about news of our products, services and related content. Each newsletter contains a link with which you can unsubscribe.

INSPECTION, CORRECTON AND THE RIGHT OF RESISTANCE 
You have the right to request access to and correction or deletion of your data. See our contact page for this. To prevent abuse we can ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question along with your request. You can find these cookies via the settings of your browser.

If you have any relationship with our company, you have the opportunity, after written request, to view your personal details. If the overview provided by us contains inaccuracies, you can ask us in writing to change the data or have it removed. You can also inform us in writing if you do not want to be contacted with information about our products and services by reporting this to the following address:

Construsoft BV 
Hengelder 16 
6902 PA 
The Netherlands 

 

ADJUSTMENTS OF THIS PRIVACY STATEMENT 
We reserve the right to change this privacy statement. Changes will be published on our websites.

About

We are professional and reliable provider since we offer customers the most powerful and beautiful themes. Besides, we always catch the latest technology and adapt to follow world’s new trends to deliver the best themes to the market.